This privacy policy sets out how Five Senses Hospitality SL (further we / us) uses and protects any information that you give five-senses.co.uk when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may collect the following information

Contact information including email address, demographic information such as postcode, preferences and interests

What we do with the information we gather

We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

Cookies are used on this website to ensure a more personalised experience and improve user experience. We use cookies to store user preferences, they are not used for identification purposes. We use cookies on the website for the following reasons:
Google Analytics - This cookie helps us accurately estimate the number of visitors to the website and helps us have a better understanding of how our customers use our website. We ask for user consent to set this cookie in your browser.

Content personalisation - Cookies are used on personalised sections of the website. This feature allows you to enhance your experience by adding borough or team news, appeals, events and contact information to the main homepage. If user consent is not given this feature will not work. Session management - Short term cookies are used to maintain your session when using interactive parts of the website. These cookies are not used for tracking or identification purposes.

Managing cookies

Cookies we use will be sent to your browser and then stored in the cookies directory on your computer. To find out how to reject, delete or update your cookie preferences in your browser you need to know what browser you use and what version of it you have. Most browsers have guidelines on how to adjust cookie settings, use the 'Help' menu to find out this information.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to email provided below

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us via the Contact Us section of this website soon as possible. We will promptly correct any information found to be incorrect.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2020-05-20

Contact Us

If you have any questions or suggestions about my Privacy Policy, do not hesitate to contact us via the Contact Us section of this website

We (Five Senses Hospitality SL) have created this website for your personal entertainment, information and communication. The terms and conditions set out below, and all relevant laws, apply to how you use this website. By accessing and continuing to use this website, you accept these terms and conditions.

You may download one copy of the material contained in or displayed on the website and print off pages of the website for your own personal, non-commercial use, as long as: you do not remove or alter any copyright or other notices contained in the material; and your use is for lawful purposes only. You cannot use, copy, alter or share the content of the website or any part of it for public or commercial purposes without our written permission beforehand.

The website and its content, functionality and design is protected in Spain and elsewhere in the world by copyrights, trade marks, designs, design rights and other intellectual property rights. It is either used by us under licence from a third party (another person or company) or owned by us . You can only use the site, or any part of its content, functionality or design, under these terms and conditions or according to the text on the website or with our written permission, which you must get beforehand. (We do not guarantee that your use will not infringe any third party rights.)

The material contained in or displayed on the website is provided ‘as is’ and without warranties or representations of any kind, either express or implied. We disclaim all warranties of satisfactory quality and fitness for a particular purpose. We do not guarantee that your use of the material on the website will be uninterrupted or that the material will be free from mistakes.

To the fullest extent permitted by law, we will not be liable for any damage or injury, however caused, including but not limited to any failure of the site, mistakes, missing information, interruption, fault, delay in transmission, computer virus, or line failure. To the fullest extent permitted by law, we will not be liable for any damages or injury that result from you using, or not being able to use, the material on the website, however caused.

We and any other person or organisation involved in producing or delivering the website are not responsible for and shall not be liable (to the fullest extent permitted by law) for any damage to or viruses that may infect your computer equipment or other property as a result of you accessing, using or browsing the site or downloading any content from the website.

We will treat any communication or material you send us via the website, including any data, questions, comments, suggestions, ideas or graphics, as non-confidential and non-proprietary (i.e. not belonging to you) but we will operate in line with our privacy policy relating to any personal information we receive from you. Anything you send us via the site will, depending on the terms of our privacy policy, become our exclusive property and we or other members of the Five Senses Ltd may use all or part of it at any time and for any purpose . Also, we are free to use any ideas, know-how or techniques contained in any communication you send to the site for any purpose, including developing, manufacturing and marketing products using that information.

The trade marks and logos displayed on the website include the registered and unregistered trademarks of the Five Senses Hospitality SL and other businesses. Nothing in these terms and conditions may be interpreted as granting any licence or right to use any of these trademarks and logos without our written permission beforehand, or the written permission of any other owner of the trade marks. You must not use any of the trade marks or any other content on the site, except as set out in these terms and conditions.

We have not reviewed any sites linked to this website and are not responsible for and do not approve the content of any other websites linked to this website. If you link to any other websites, it is entirely at your own risk.

Unless we say otherwise, the website relates to our business in the Spain only. All information on the website is correct at the time of publication, but can change without notice. The information on the website is not intended to be legally binding and you should not consider it as a representation on any matter. Some restaurants do not sell all products. A product may vary, depending on the ingredients used, the supplier, and the region of the country and the season of the year. As a result, the products described in this website may not be identical to the product served in a particular restaurant. All communications about this website, including any enquiries about your personal information, should be made via the Contact Us section of this website. The laws of Spain apply to your use of the site. Any dispute arising from using the website or in connection with the website will be subject to the exclusive jurisdiction of the courts of Spain.